Questions? We Got Answers.
If you don’t see an answer to your question, give us a call at (770) 324-5429 and we will be glad to help.
Hometown Entertainment is a mobile virtual network operator (MVNO) that offers high-speed internet connectivity through a 4G LTE network. To go with our internet, we also provide TV service that is complete with live TV and video on demand. No matter where you live, we can provide the internet and entertainment you need for your home or business.
How does this Internet work? I called and was told I cannot get internet.
Internet is data. Cell towers broadcast data. You know how on your phone you get talk, text and data? This is the data portion of the providers. We provide the equipment necessary to access this data for unlimited internet at home, work or on the go.
Do I have to sign a contract?
Our plans require no contract and no credit check! Each payment pre-pays for your next 30 days of service. You may cancel your subscription at anytime.
What kinds of speed will I get?
Your speed will depend on the signal strength you’re receiving at your location but the national average is 25 Mbps, which is more than enough for browsing, online gaming, and streaming TV shows and movies. If you have full signal strength, you will enjoy even higher speeds.
How much does it cost?
You can get whole home or business4G LTE Internet for $99 to $129 a month.
What if there are no towers near me?
To be sure you can use our service, it’s best to contact our customer support first so they can determine how far away from the nearest tower you truly are and what is the best option for you. Call or text and our friendly staff will be glad to help. (770) 324-5429
Yes! Hometown deliverers a national average download speed of 25 Mbps and an low latency rate. Unlike Satellite Internet, there are no restrictions on the type of games you play.
When you sign up with Hometown, our technical service department will determine the best router for your needs and location. The router/wi-fi modem, will be preconfigured for your service.
If you have a sim capable 4g router you would like to use, you will need to contact us with the model and the imei number of the unit.
Where do you provide service
Our service is available anywhere in the United States that there is a cell tower including Puerto Rico and Alaska!
How will I get my equipment?
We ship our equipment 6 days a week via United States Priority Mail at no charge to you.
If you would like expediated, 2 day service, there is an additional fee of $16
How much do I have to pay to get started?
The initial start up cost for service depends on the amount of data you sign up for.
Basic, 500 gb of data is $99 for the first months service plus $99 for the lease/activation fee for a total of $198.99. Shipping is free.
Unlimited monthly data is $129 plus equipment ($249.99) for a total of $379.98. Shipping is free.
How much do I pay monthly?
Your monthly payment will be the amount of your plan. $99 or $129. There are no hidden fees.
Your payment will be due the first of every month. We require electronic e-checks from your bank or a credit card on file. If you need to pay a different day of the month, we can arrange a specific date.
What if it does not work?
Hometown offers a full 7-day money back guarantee if the service does not work to your satisfaction. Simply return the equipment in the same condition and packaging in which it was received and you will be refunded your purchase amount. You will be responsible for return shipping.
Still need help? Send us a note!
For any other questions, please write us at info@HometownEntertainment.us or call us at 770-324-5429.